Privacy Policy

Information We Collect

We collect different types of information to provide better services and enhance your experience with My Bookings. This includes:

• Personal Information : When you book our services or sign up for updates, we may collect personal details such as your name, email address, phone number, address, and wedding details (e.g., date, location, guest count).
• Payment Information : When making a payment for our services, we may collect billing details such as your credit/debit card information. All transactions are processed securely through trusted third-party payment processors.
• Website Usage Information : We may gather data on how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site. This information helps us improve website performance and user experience.

How We Use Your Information

The personal information we collect is used for the following purposes:

• Service Delivery : We use your personal information to provide you with our wedding planning services, including managing bookings, customizing your event, and communicating with you about important updates.
• Payment Processing : Your payment information is used to process service fees and ensure transactions are completed securely.
• Improvement of Services : Data on website usage helps us analyze trends, optimize our website, and improve our service offerings.
• Marketing Communications : With your consent, we may send you promotional emails, newsletters, and special offers related to My Booking's services. You can opt out of these communications at any time.

How We Protect Your Data

We take the security of your personal data seriously and implement a variety of measures to protect it:

• Data Encryption : We use secure socket layer (SSL) technology to encrypt data transmitted between your browser and our servers.
• Access Control : Only authorized personnel have access to personal data, and they are required to maintain its confidentiality.
• Secure Payment Processing : All payment transactions are processed through a secure gateway, ensuring that your financial information is protected.

Sharing of Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your data in the following cases:

• With Vendors : To provide wedding planning services, we may share your information with trusted vendors (e.g., caterers, photographers) involved in your event. These vendors are required to maintain the confidentiality of your data.
• Legal Obligations : We may disclose your information if required by law or to comply with legal proceedings.
• Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

Cookies and Tracking Technologies

My Bookings uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and recognize you on future visits.

• Types of Cookies : We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
• Purpose : Cookies help us improve site functionality, analyze website traffic, and personalize content.
• Managing Cookies : You can control cookie settings through your browser and choose to disable cookies, but this may affect the functionality of our website.

Your Rights

You have the following rights concerning your personal data:

• Access : You may request access to the personal information we hold about you.
• Correction : You can ask us to correct any inaccurate or incomplete information.
• Deletion : You have the right to request the deletion of your personal data, subject to legal or contractual obligations.
• Data Portability : You can request a copy of your personal data in a structured, commonly used format.
• Opt-Out : You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Third-Party Links

Our website may contain links to third-party websites, including those of our partner vendors. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once your information is no longer needed, we will securely dispose of it.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child under 18, please contact us so that we can promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised version will take effect immediately. We encourage you to review this policy periodically to stay informed about how we protect your information.